Alcatel-Lucent OmniPCX Enterprise Datasheet - Technical specifications (PDF версия)


Premium Business
Communications

User experience

  • Centralized directory with call by
    name
  • Multi-line telephony
  • Call options, including speed dial
  • Audio conferencing
  • Personal and enterprise call routing
    and forwarding
  • Call shift of current session between
    desk phone and mobile device of
    choice
  • Automatic shift with Near Field
    Communication (NFC) smartphones
  • Call-back and call history features
  • Messaging notification and control
  • Contextual voice prompts
  • Informal group features
  • Desk-sharing for shared offices
  • Alcatel-Lucent Premium
    DeskPhones (IP)
  • Logon, logoff, re-logon
  • Automatic logoff

Manager/assistant

  • Teams
  • Filtered lines and private lines
  • Text messaging, IM and voice
    messaging
  • Discreet listening

Teams and groups

  • Hunting groups and queues
  • Supervision

Multi-tenancy

  • Services per entity:
  • Speed dial
  • CLIP/CLIR
  • Auto attendant
  • Greeting message
  • Music on hold
  • Night service

Supported phones:

  • Alcatel-Lucent New Office
    Environment (NOE) protocol

  • Alcatel-Lucent 8008, 8018
    DeskPhones (IP)
  • Alcatel-Lucent 8028s, 8058s,
    8068s, 8078s Premium
    DeskPhones (IP)
  • Alcatel-Lucent 8029s, 8039s
    Premium DeskPhones (digital)
  • Alcatel-Lucent 4018 IP Touch (IP),
    4019 IP Touch (digital)
  • Alcatel-Lucent IP Desktop
    Softphone
  • Alcatel-Lucent 8118, 8128 WLAN
    Handsets
  • Alcatel-Lucent 8232, 8242, 8262,
    8262EX DECT handsets

Essential Business
Communications

User experience

  • Multi-line telephony
  • Personal call forwarding
  • Informal group features
  • Message waiting indication
  • Computer Telephony Integration (CTI)

Supported phones

  • Session Initiation Protocol (SIP)
  • Alcatel-Lucent 8088 Smart
    DeskPhone
  • Alcatel-Lucent 8028s Premium
    DeskPhone
  • Alcatel-Lucent 8001, 8001G, 8008,
    8018 DeskPhones
  • Alcatel-Lucent 8135s IP
    Conference Phone
  • Third-party SIP phones and
    softphones
  • Alcatel-Lucent Application Partner
    Program (AAPP)

Huddle video rooms

  • Session Initiation Protocol (SIP)
  • Peer-to-peer video
  • Join a video conference
  • Alcatel-Lucent OpenTouch®
    Multimedia Services
  • Third-party video room systems
    (AAPP)
  • Supported phones
  • 8088 Smart DeskPhone

Unified Communications
Collaboration

Enterprise mobility,
integration, enterprise
messaging

  • Cloud-based UC&C:

  • Alcatel-Lucent Rainbow cloud
    connectivity
  • Alcatel-Lucent Rainbow user
    experience
  • See on-the-phone presence status
  • Search directory and click to
    call from desk phone or cordless
    handset
  • Pop-up notification when phone
    rings
  • Communication history
  • Call to/from Rainbow client
    (WebRTC Gateway)
  • One number service: desk phone,
    Rainbow smartphone and desktop
    apps
  • Premise-based UC&C:
  • OpenTouch Multimedia Services
  • Alcatel-Lucent OpenTouch
    Conversation user experience

Messaging

  • Integrated voice messaging:
  • Alcatel-Lucent 4645 Voice
    Messaging Service
  • Unified messaging and fax:
  • OpenTouch Multimedia Services
  • Centralized voice messaging:
  • Alcatel-Lucent OpenTouch
    Mesage Center

  • Centralized fax management:
  • Alcatel-Lucent OpenTouch Fax
    Center
  • Third-party SIP voice messaging:
    AAPP

Web conferencing

  • Premise-based UC&C:
  • OpenTouch Multimedia Services

Customer welcome and
Contact center

Greeting services

  • Call queuing services
  • Alarm indication
  • Attendant group features
  • Busy Lamp Field
  • Multi-tenant services
  • Record online
  • Trunk and charging features
  • VIP line features
  • User management features
  • Add-on module
  • Headset capability

Attendants

  • Centralized attendant console
  • Alcatel-Lucent 4059EE Attendant
    Console
  • Attendant contextual menus
  • 8058s, 8068s, 8078s Premium
    DeskPhones
  • Automated Attendant application:
  • Alcatel-Lucent Visual Automated
    Attendant


Voice announcement

  • External/Internal voices guides
  • From audio station, Premium
    DeskPhones
  • From audio file in Supervision
    Desktop
  • Interactive Voice Response:
  • Alcatel-Lucent 4625 Interactive
    Voice Response

Customer welcome and contact
center

  • Alcatel-Lucent OmniTouch Contact
    Center Standard Edition:
  • Built-in OmniPCX Enterprise call
    distribution
  • Distributed distribution over ABC
    network
  • Agent context menus: 8008,
    8018, 8019s DeskPhone, 8028s,
    8029s, 8068s, 8078s Premium
    DeskPhone, IP Desktop Softphone
    Supervision desktop application
  • Reports
  • Alcatel-Lucent OpenTouch
    Customer Service: multimedia
    interactions
  • DECT 8232, 8242, 8262

Recording and quality
management

  • Phone, softphone and trunk
    recording:
  • Alcatel-Lucent OmniPCX RECORD
    Suite
  • Third-party recorders: AAPP

Emergency communication
services

Building and campus emergency
communications solution:

  • 112 (EU), E911 (North America)
    services
  • Alcatel-Lucent Emergency
    Notification Server

Hospitality communication
services

  • 8088 Smart DeskPhone
  • Premium DeskPhones, 8018
    DeskPhone, or analog phones
  • Guest features
  • SIP phones
  • Room service features
  • Room directory features
  • Billing and barring features
  • Integration with Property
    Management Systems: AAPP




Architecture

System architecture

  • 100% software architecture:
  • 100% IP, SIP communications
  • Communication Server
  • Software media services
  • Hybrid architecture:
  • IP, SIP, digital, analog, DECT
    communications
  • Communication Server
  • Rack modules and Cabinets
    for media services and TDM
    connectivity

Capacity

  • Single server or VMware delivery:
    15,000 IP users or 5000 TDM users
  • 100 servers in a single network
  • Fully networked servers, 100,000 IP/
    TDM users with single image
  • 250 servers in a supra network
  • More than 1 million users in a supra
    network
  • BHCC per server: 300,000
  • Software media services
  • IP, SIP, ABC network deployment
  • Up to 120 ports per virtual
    machine
  • G.711, G.729.AB, G.722
  • Transcoding
  • Ad hoc, meet-me and mastered
    audioconferencing
  • Dynamic voice guides

High availability

  • Communication Server and database
    duplication
  • Seamless communications failover
  • Ethernet redundancy on INTIP-3,
    GD-3 and GA-3 boards
  • Full-featured branch office
    survivability
  • Backup signaling link for branch
    office survivability

Communication Server
platform

Industry servers

  • Lenovo servers
  • HP ProLiant DL servers

Virtual machines

  • VMware vSphere
  •  Linux Kernel-based Virtual Machine
    (KVM)

Hosted cloud platform

  • In Alcatel-Lucent OpenTouch
    Enterprise Cloud

Optimized platform

  • In Rack modules and Cabinets

Rack modules and Cabinets

OmniPCX Enterprise RM1
(19-in. rack)

  • 3 modular slots (stackable up to
    3 with RM3)
  • Hot-swappable boards
  • Height: 66 mm 
  • Width: 442 mm 
  • Depth: 400 mm 
  • Weight: 10 kg

OmniPCX Enterprise RM3
(19-in. rack)

  • 9 modular slots (stackable up to
    3 with RM1)
  • Hot-swappable boards
  • Height: 154 mm 
  • Width: 442 mm 
  • Depth: 400 mm 
  • Weight: 17 kg 

OmniPCX Enterprise M2 (cabinet)

  • 1 ACT 28 or 2 ACT 14
  • Hot-swappable boards
  • Height: 740 mm 
  • Width: 570 mm 
  • Depth: 516 mm 
  • Weight: 70 kg

OmniPCX Enterprise M3 (cabinet)

  • 2 ACT 28 or 4 ACT 14
  • Hot-swappable boards
  • Height: 1500 mm
  • Width: 570 mm
  • Depth: 516 mm
  • Weight: 110 kg

OmniPCX Enterprise ACT 14-in
data rack format (19-in. rack)

  • 48 V power supply and
    battery backup
  • Hot-swappable boards
  • 1 ACT 14
  • Height: 264.4 mm 
  • Width: 486.3 mm
  • Depth: 383.4 mm 
  • Weight: 30 kg 


OmniPCX Enterprise ACT 28 in
data rack format (19-in. rack)

  • 48 V power supply and battery
    backup
  • Hot-swappable boards
  • 1 ACT 28
  • Height: 530 mm
  • Width: 486.3 mm
  • Depth: 383.4 mm
  • Weight: 70 kg

Connectivity

  • Hybrid SIP, IP, digital, analog
    switching
  • Pv4 or IPv6 support

SIP

  • SIP proxy/registrar/redirect server
    and SIP gateway
  • Server redundancy (active/passive)
  • Branch office survivability

IPv6

  • IPv6 and IPv4 dual stack
  • Communication server
  • RM1 and RM3
  • IPv6/IPv4 proxy
  • RM1 and RM3
  • IPv6 or IPv4 stack
  • Premium DeskPhones (IP)

IETF standards

  • SIP RFC: 1321, 2327, 2617, 2782,
    2833, 3261, 2543, 3262, 3263,
    3264, 3265, 3311, 3323, 3324,
    3325, 3327, 3515, 3725 (partial),
    3842, 3891, 3892, 3398, 3608,
    3903, 3960 (partial), 3966 (partial),
    4028, 4497, 4568, 4733, 4904,
    5009, 5806, 6140, 7433
  • RTP RFC: 1889, 1890, 2198, 3362,
    3550, 3551, 3711

VoIP

  • G.722 audio wideband
  • G.711 A-law and μlaw, G.723.1A,
    G.729.AB audio
  • Call admission control
  • Automatic compression algorithm
    allocation
  • Dynamic jitter buffer, echo
    cancellation, packet loss concealment
    (PLC), VAD: silence suppression and
    comfort noise generation
  • DTMF Q23, robust DTMF relay,
    RFC 2833, in band DTMF
  • Generic signal qualification and
    modem transport
  • Anti-saturation mechanism;
    backward and forward automatic
    gain control
  • Embedded signal quality diagnostic
    tool
  • QoS: TOS or DiffServ tagging, 802.1 p/Q

Fax

  • G3, super G3 fall-back
  • Automatic fax detection
  • G.711 transparent and T.38
    (Alcatel-Lucent protocol and SIP)
    and T38 with G711 fallback (SIP)

DECT

  • DECT/GAP
  • Alcatel-Lucent 8212 DECT Handset
  • Third-party GAP handsets
  • DECT/Alcatel-Lucent GAP (AGAP) for
    Premium Business Communications
  • 8232, 8242, 8262, 8262EX DECT
    Handsets
  • Built-in controller
  • Hybrid IBS/RBS and IP DECT
    networks
  • Alcatel-Lucent 8340 IP DECT
    Access Point
  • Alcatel-Lucent 8378 DECT IP-xBS
    base station
  • Alcatel-Lucent 8379 DECT IBS
  • Alcatel-Lucent 8318 SIP-DECT
    single Base station
  • Advanced Radio Base Station (RBS)
  • Dedicated DECT8 board

VoWLAN

  • Premium Business Communications
  • 8118, 8128 WLAN Handsets

  • Alcatel-Lucent OmniAccess® WLAN
    access points and WLAN controllers
  • Built-in QoS

Public networking protocols

  • SIP, SIP/TLS, E164 support
  • Audio, video

  • T0 ISDN
  • T1-CCS ISDN (T2)
  • E1 CAS
  • T1 CCS (PRI)
  • T1 CAS
  • DID/DDI or NDDI/non-DID analog
    networks

Private networking protocols

  • Alcatel-Lucent ABC
  • User feature transparency
  • Network-wide management
  • Network-wide routing
  • Centralized applications
  • IP
  • ABC based on enhanced QSIG
    (tunneling) and SIP for VoIP
  • SIP, H.323v2
  • ABC VPN for networking over
    ISDN/ PSTN network
  • TDM
  • ABC
  • QSIG BC, QSIG GF, DPNSS

Operations

Element management


•     Command Line Interface
•     Web-based management

  • Configuration
  • Mass provisioningCentralized operations


•     Alcatel-Lucent OmniVista 8770
Network Management System
•     Media and Management IP flows
separation
•     Cloud Connect Operations

  • Cloud-based license control

Business process integration

Interfaces for Alcatel-Lucent
Application Partner Program
(AAPP)

  • SIP
  • XML web services
  • CSTA, TSAPI Premium Server, TAPI
    Premium Server, RTI, WMI
  • LDAP
  • DR-Link (IP and TDM)
  • Alcatel-Lucent Hospitality Link,
    InfoCenter
  • OmniVista 8770 Ticket collector,
    OpenAPI and SNMP proxy
  • QSIG, Paging Interface
  • SNMP v1/v2c/v3 for complete NMS
    integration
  • OmniPCX Open Gateway: Call control,
    Management and Analytics

Security

Authentication

  • Local, RADIUS, authentication
  • IEEE 802.1X TLS1.2
  • Integrated audit tool to assess
    security management

Traffic filtering

  • Communication Server
  • Trusted hosts file
  • TCP wrapper function
  • Premium DeskPhones
  • ARP spoofing protection
  • PC port switch VLAN filtering

Encryption for management

  • SSHv2 for secure sessions (such
    as Telnet, FTP)
  • TLS1.2 for secure HTTP session
  • LDAPS for directory access

Native encryption

  • Client/device confidentiality
    (signaling protocol and media)
  • DTLS 1.2 with AES 256 and SRTP
    with AES 128
  • Pure software based
  • SHA2 certificate authentication
  • Premium DeskPhone (IP) and
    IPDSP
  • GD3/INTIP3/OMS and PCS
  • DTLS scalability with External
    Encryption Gateway

  • TLS 1.2 with AES 256 and
    SRTP with AES 128
  • SIP trunks

IP premium security encryption

  • Client/device confidentiality
    (signaling protocol and media)
  • IPSec and Secure RTP (AES 128 bits)
  • Premium DeskPhones (IP) and IP
    Touch
  • GD-3 and GA-3 boards
  • Alcatel-Lucent IP Premium Server
    Security Module
  • Alcatel-Lucent IP Premium Media
    Security Module

  • Secure SIP/SRTP with security
    modules

Integrity

  • Media gateway, Premium
    DeskPhones binary signatures
    User policy enforcement
  • Call monitoring and barring
  • Internal toll fraud protection by class
    of services

Session Border Controller

  • SIP perimeter defense:
  • Alcatel-Lucent OpenTouch Session
    Border Controller
  • Remote worker with 8008(G),
    8018, 8028s