Alcatel-Lucent OXO Connect Datasheet (PDF версия) - Business services


Business communication services

Communication experience

  • Multiline telephony
  • Directory search and call by name
  • Visual voicemail and call log
  • Message waiting indication
  • Presence
  • Computer Telephony Integration (CTI)
  • Phones with color screen, touch
  • screen, customized display
  • Navigation by touch screen and
  • keyboard
  • Hands-free, wideband, high quality
  • audio
  • Phone models with Bluetooth
  • handset
  • Add on modules

Conversation service

  • Mobility services: Nomadic mode
  • Routing to multiple devices:
  • Business phone, DECT or WLAN
  • handset, PC, smartphone
  • One number service
  • User-dened routing rules
  • Hot-desking/desk sharing
  • Business communications services
  • Call option, speed dial
  • Call back, call queuing
  • Call pickup, barge-in
  • Call diversion
  • Dynamic routing: No answer, busy
  • Call recording
  • Paging
  • DISA
  • Team and group
  • Workgroup and key system
  • Groupware supervision
  • Audio notications
  • Group: broadcast, parallel, cyclical,
  • sequential modes
  • Manager assistant service
  • Emergency number
  • Virtual number: Location, PSAP
  • Local notification service
  • Conference
  • 3-party conference
  • 6-party conference
  • Alcatel-Lucent 8135s IP
  • Conference Phone (5 legs)
  • Alcatel-Lucent 4135 IP
  • Conference Phone (5 legs)
  • Conference on SIP devices (3 legs)
  • Emergency number
  • Virtual number: Location, PSAP
  • Local notification service

Supported phones

  • Analog 2 wires
  • Native analog ports
  • FXS SIP gateway 2/4/8 ports
  • Wireline business phones (NOE protocol)
  • Alcatel-Lucent 8088 V2 Smart
  • DeskPhone
  • Alcatel-Lucent 8078s, 8068s,
  • 8058s, 8028s, 8039s, 8029s
  • Premium DeskPhone models
  • Alcatel-Lucent 8018, 8008G,
  • 8008 DeskPhone models
  • Alcatel-Lucent 8019s DeskPhone
  • (digital)
  • Mobile business handsets
  • Alcatel-Lucent 8212 DECT Handset,
  • Alcatel-Lucent DECT Intercom: GAP
  • Alcatel-Lucent 8232, 8242, 8262,
  • 8262EX DECT Handset models:
  • Alcatel-Lucent AGAP
  • Alcatel-Lucent 8118, 8128 WLAN
  • Handset models
  • Alcatel-Lucent IP Desktop Softphone: NOE/IP
  • Microsoft Windows
  • Apple Mac
  • Android
  • SIP phones
  • Alcatel-Lucent 8001G DeskPhone
  • VTech hospitality models
  • Alcatel-Lucent Rainbow: VoIP
  • softphone
  • OpenTouch Conversation (OTCV) Android
  • Conference Modules
  • Alcatel-Lucent 8135s IP 
    Conference Phone
  • Alcatel-Lucent 4135 IP
    Conference Phone
  • Third party phones (AAPP)
  • DECT (GAP)
  • SIP (Open and Basic)

PIMphony Telephony and
Unified Communication services (CTI)

  • PIMphony Touch
  • Microsoft Windows  (modern UI)
  • Microsoft Windows Store
  • PIMphony
  • Platform: Microsoft Windows (desktop mode)
  • VoIP softphone
  • Multisite supervision
  • Assistant mode (operator)

Rainbow Unified
Communication services

(Hybrid cloud service between
OXO Connect phones and Rainbow
applications
  • UC services
  • Contact management, presence,
  • calendar sharing, chat, audio/video
  • call, screen and le sharing
  • Persistent group chat with audio/
  • video/screen sharing conference
  • capabilities
  • Audio conference up to 100
  • participants
  • Hybrid cloud integration with OXO Connect
  • Mobility services
  • Business phone CTI: Call control,
    visual voicemail , call log,
    telephony presence
  • WebRTC VoIP over the Internet:
    smartphone, PC, MAC, Web
  • Platforms
  • Desktop
  • Web
  • IOS
  • Android
  • Microsoft Outlook add-in
  • Microsoft Azure Active Directory
  • Microsoft Skype For Business

Alcatel-Lucent OXO Connect Datasheet - Customer welcome services


ACD

OXO Connect built-in features

  • Compatible with Alcatel-Lucent
    business phones, DECT and WLAN handsets,
    SIP phones, third-party analog devices
  • ACD and business calls can be handled simultaneously
    on business phone
  • Applications
  • Agent menus from phone and PC application
  • Supervisor PC application for real time ACD activity monitoring of
    agents and group call queuing
  • Statistic services with predefined
    reports
  • Services
  • Group selection: Longest idle time,
    rotating, priority, fixed priority
  • Group overflow and priority
    levels between groups
  • Group Queue and Voice guidance
  • Customer code
  • Screen pop/CRM

Smart call routing SCR

Service allowing call routing based on
multiple criteria

  • Up to 100,000 routes
  • Routing by criteria: Customer code,
    CLI, DDI, defined planning
  • Routing destinations: ACD, MLAA, any destination

Welcome greeting

  • Personal assistant
  • Attendant services
  • Attendant group, call queuing, call
  • overflow
  • Time range: Daily, weekly, bank
  • holidays, restrict mode control
  • Alarm indicator
  • PBX and end user management
  • Greetings
  • Company greetings
  • Night greetings
  • Music on hold
  • Automated attendant (2 levels)
  • Multiple Language Automated
  • Attendant (MLAA)
  • 5 trees with 3 levels per tree
  • 5 languages per tree
  • Time range
  • Multiple company welcome:
    Up to 4 companies

Vertical services

Hospitality

  • Guest rooms and administrative sets: Up to 300 sets
  • Integrated application: Up to 120 rooms
  • Alcatel-Lucent OXO Connect Hospitality link (OHL): Up to 300 rooms

Metering

  • Metering counters and traffc counters
  • Accounting link
  • Printout facilities
  • Local call metering: XML/HTTP
  • Account code
  • Duration-based forced disconnect

Messaging

  • Voicemail: Up to 500 mailboxes, 200 hours
  • Instant Messaging (IM)
  • Text messaging (exclusive of IM)
  • Voicemail in email
  • Call log in email

Directory services

  • Dial by name: Auto and unified modes
  • Universal Directory Access: External
  • LDAP server
  • Integrated Directory
  • Common and personal directories

Application and interfaces

  • Alcatel-Lucent OmniVista 8770 NMS:
    Accounting and VoIP ticket collection,
    call detail record
  • Alcatel-Lucent Enterprise Application Partner Program (AAPP)
  • QSIG
  • SIP trunk, Open SIP
  • Rainbow CPaaS
  • SNMP
  • CSTA, TAPI 2.0, TAPI 2.1
  • Alcatel-Lucent Hospitality
  • OLD: Offce Link Driver
  • OHL: Hotel Link
  • Call accounting: Web Services and OHL
  • Local Call Metering Application (LCMA)
  • Isolated Working Protection (IWP)

Networking and topology

  • Multi-sites
  • Up to 5 sites
  • Directory synchronization via
    management console
  • Networking
  • ISVPN (T0/T2)
  • QSIG-BC (DLT0 DLT2)
  • Private SIP trunks, multiple SIP trunks
  • Automatic Route Selection (ARS):
    3000 entries, time range,
    Least Cost Routing
  • Branch offce
  • Remote business phone: IPSEC VPN
  • Alcatel-Lucent 8378 DECT IP x-BS,
    Alcatel-Lucent 8318 SIP-DECT
    Single Base Station

Operation and serviceability

  • OXO Management Console (OMC) on PC
  • Alcatel-Lucent OmniVista 8770 NMS
  • Alcatel-Lucent Cloud Connect, Fleet
  • Dashboard for OXO Connect

  • Automated software update
  • Automated license provisioning
  • Software and devices inventory
  • Logs
  • Plug and play zero-touch services:
  • Rainbow UC services
  • Alcatel-Lucent business phones and
    mobile handsets, DECT base stations, OmniSwitch, OmniAccess Stellar,
    Rainbow WebRTC Gateway
    (Intel® NUC)
  • Third party device deployment

  • Backup/restore: local, external, MSDB
  • Network Time protocol (NTP), SNMP

Alcatel-Lucent OXO Connect Datasheet - Technical specifications


Architecture

Software

  • OS: Linux
  • Software suite: Alcatel-Lucent OXO

System architecture

  • All-in-one chassis
  • Hybrid IP and TDM switching
  • Hybrid cloud UC solution
  • Rainbow UCaaS, CPaaS
  • VoIP: Rainbow WebRTC Gateway

Capacity

  • Max users (devices)
  • PowerCPU EE: 300
  • PowerCPU EE C25: 25
  • BHCA 1500 

Connectivity 

Connectivity

  • IPv4
  • HTTP/HTTPs
  • VoIP

  • G.711, G.729, G.722, codec path through (direct RTP) 
  • QOS: TOS, DiffServ, 802.1 p/Q
  • Direct RTP, RTP proxy, integrated software media server 
  • DTMF: In-band, RFC 2833
  • IETF/ RFC standards
  • FAX
  • G.711 transparent fax
  • T.38: Direct RTP only
  • Rainbow WebRTC Gateway
    provides WebRTC VOIP services over the Internet 
  • Firewall friendly port forwarding
    and VPNless 
  • Encrypted media, STUN/TURN 
  • Management: Remote Access 
  • Alcatel-Lucent Cloud Connect: Firewall-friendly HTTPS 
  • Integrated VPN IPsec 
  • ISDN (1 or 2B), call back 

SIP

  • Public SIP trunk
  • Private SIP trunk
  • SIP endpoints (local users) 

DECT base stations

  • 8378 DECT IP-xBS: GAP and AGAP
  • 8318 SIP-DECT Single Base Station:
    SIP, GAP
  • 8379 DECT IBS: GAP and AGAP 

WLAN

  • Alcatel-Lucent OmniAccess WLAN access points and WLAN Controllers
  • Alcatel-Lucent OmniAccess Stellar AP Series 

Security 

Authentication

  • User Authentication 
  • Password 6 digits 
  • Access locked after repeated
    authentication errors, notification 
  • Normal/restricted modes
  • User right to services
  • Pin for remote access (DISA) 
  • Certificate
  • Server self-signed
  • Import for public authority
  • WAN access: HTTP proxy compliant
  • SIP Authentication: RFC2617 

Traffic filtering

  • ARP spoofing protection
  • SIP perimeter defense 
  • Quarantine, blacklist, automated
    blacklist
  • Connection tracking 

Encryption

  • SSLv3 for secure HTTP
  • HTTPS 

Physical characteristics

Software

  • Linux: Linux kernel 2.6.29.6
  • Alcatel-Lucent OXO 

Hardware CPU Board

  •  PowerCPU EE (PowerPC e300) 
  • Chassis: Compact, S, M, L models
  • 16 VoIP DSP channel (embedded)
  • VoIP 32 optional daughter board:
    48 VoIP channels
  • VoIP 64 optional daughter board:
    76 VoIP channels
  • Memory Storage daughter board
    (MSDB): 8GB (eMMC) 
  • PowerCPU EE C25 (PowerPC e300)
  •  Chassis (compact C) 
  • VoIP 32 optional daughter board:
    increase to 16 VoIP channels
  • Memory Storage Daughter Board (MSDB): 8GB (eMMC)
  • Daughter board (optional)
  • AFU: CD-player, door phone,
    loudspeaker
  • HSL1 or HSL2: for multiple cabinet
    interconnection (S, M, L chassis)
  • MiniMIX 2/0/2 (compact chassis only)

Chassis

  • Compact (C) Edition 
  • AC/DC power supply: external 
  • Backup battery: external (optional) 
  • Installation: wall-mounted 
  • 1 free modular slot 
  • No fan 
  • Height: 70 mm
  • Width: 345 mm
  • Depth: 340 mm  
  • Weight (unpacked): 5.1 kg
  • Power maximum/typical: 40
    W/25W
  • Noise level: 0 dBA
  • S, M, L racks 
  • Fan  19-inch rack 
  • AC/DC power supply: Integrated
  • Backup battery: Internal/external
    (option) 
  • Installation: stack, rack, wall-mounted
  • Combination: up to 3 chassis,
    maximum of 27 free slots
  • Small (S) 1U rack
  • 2 free modular slots
  • Height: 66 mm
  • Width: 442 mm
  • Depth: 400 mm
  • Weight (unpacked): 6 kg
  • Power maximum/typical: 70W/28W
  • Noise level: maximum 40dBA
  • Medium (M) 2U rack
  • 5 free modular slots
  • Height: 111 mm 
  • Width: 442 mm
  • Depth: 400 mm
  • Weight (unpacked): 11 kg
  • Power maximum/typical: 88W/40W
  • Noise level: Max 41dBA
  • Large (L) 3U rack
  • AC/DC or 48v integrated
    power supply 
  • 8 free modular slots 
  • Height: 154 mm
  • Width: 442 mm
  • Depth: 400 mm
  • Weight (unpacked): 13 kg 
  • Maximum/typical power:
    108W/57W 
  • Noise level: Max 45dBA

Interface boards

  • Terminals
  • Digital Interfaces UAI 8, 16
  • Analog Interfaces SLI 8, 16 
  • Network
  • BRA boards: 4, 8 T0 
  • PRA boards: 1 T1, T2 
  • Analog trunk: (1) 2
  • Mixed boards: T0/UA/SL 2/4/4, 4/4/8, 4/8/4
  • Analog mixed boards: APA/UA/SL 4/4/4-1, 4/4/8-1, 4/8/4-1 
  • Mini-MIX2/0/2 
  • LAN 
  • 10/100/1000 BT auto-sense
    unmanaged